Shipping Information

We work hard to get your order to you as quickly as possible!

• Same-Day Shipping: Orders placed before 3 PM EST are shipped the same day.

• Next Business Day Shipping: Orders placed after 3 PM EST or on weekends/holidays will ship on the next business day.

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Returns & Exchanges

Your satisfaction is our priority! If you’re not completely happy with your purchase, we offer 30-day free returns to make your shopping experience worry-free.

• Return Window: Items can be returned within 30 days of delivery.

• Condition: Items must be unworn, unwashed, and have original tags attached.

• Final Sale Items: Clearance or marked final sale items cannot be returned or exchanged.

• Free Returns: We offer free return shipping on all eligible items.

How to Start a Return

To initiate a return, simply email us at 📧 hello@undercontrolcollection.com with your order number and the item(s) you wish to return.

We’ll send you a free return shipping label and provide easy instructions.

Once we receive and inspect your return, we’ll process your refund or exchange within 5-7 business days.