Shipping & Returns

Shipping Information

 

We work hard to get your order to you as quickly as possible!

 

  • Same-Day Shipping: Orders placed before 3 PM EST are shipped the same day.

  • Next Business Day Shipping: Orders placed after 3 PM EST or on weekends/holidays will ship on the next business day.

 

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Returns & Exchanges

 

Your satisfaction is our priority! If you’re not completely happy with your purchase, we offer 30-day free returns to make your shopping experience worry-free.

 

  • Return Window: Items can be returned within 30 days of delivery.

  • Condition: Items must be unworn, unwashed, and have original tags attached.

  • Final Sale Items: Clearance or marked final sale items cannot be returned or exchanged.

  • Free Returns: We offer free return shipping on all eligible items.

How to Start a Return

 

To initiate a return, simply email us at 📧 hello@undercontrolcollection.com with your order number and the item(s) you wish to return.

 

We’ll send you a free return shipping label and provide easy instructions.

 

Once we receive and inspect your return, we’ll process your refund or exchange within 5-7 business days.