Shipping & Returns
Shipping Information
We work hard to get your order to you as quickly as possible!
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Same-Day Shipping: Orders placed before 3 PM EST are shipped the same day.
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Next Business Day Shipping: Orders placed after 3 PM EST or on weekends/holidays will ship on the next business day.
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.
Returns & Exchanges
Your satisfaction is our priority! If you’re not completely happy with your purchase, we offer 30-day free returns to make your shopping experience worry-free.
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Return Window: Items can be returned within 30 days of delivery.
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Condition: Items must be unworn, unwashed, and have original tags attached.
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Final Sale Items: Clearance or marked final sale items cannot be returned or exchanged.
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Free Returns: We offer free return shipping on all eligible items.
How to Start a Return
To initiate a return, simply email us at 📧 hello@undercontrolcollection.com with your order number and the item(s) you wish to return.
We’ll send you a free return shipping label and provide easy instructions.
Once we receive and inspect your return, we’ll process your refund or exchange within 5-7 business days.